Terms & Conditions

Last Updated: August 20, 2026

Welcome to Padmashree Creations. By accessing or using our website, https://padmashreecreations.com/, or purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Us

Business Name: Padmashree Creations
Email: padmashreecreations@gmail.com
Phone: +91 87323 23674
Address: No. 16, 1st Main, Near Gudde Ganapathi Temple, Kamalanagar, Bangalore – 560079, Karnataka, India.

2. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

3. Products and Product Information

We make every reasonable effort to ensure that product descriptions, images, colours, prices, and other information displayed on our website are accurate.

However:

• Product colours may vary slightly depending on your device or screen settings.

• Sarees and other handcrafted, handloom, printed, or woven products may have minor variations in colour, texture, weave, design, or finish.

• Such variations may be natural characteristics of the product and may not be considered defects.

• Product availability is subject to stock availability.

• We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices, discounts, promotional offers, and product details may be changed at any time without prior notice.

In the event of an incorrect price or product information due to a technical or human error, Padmashree Creations reserves the right to cancel the affected order. If payment has already been made, the applicable amount will be refunded.

5. Offers and Discounts

Promotional offers, discounts, coupon codes, and other offers may be provided from time to time.

Unless specifically mentioned:

• Offers cannot be combined with other promotional offers.

• Coupon codes must be used as per the applicable terms.

• Offers are valid only for the specified duration.

• We reserve the right to modify or withdraw any offer without prior notice.

• Certain products may be excluded from promotional offers.

6. Orders

When you place an order on our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation via email, SMS, WhatsApp, or other communication channels.

An order will be considered accepted once it is confirmed and processed by Padmashree Creations.

We reserve the right to cancel or reject an order due to reasons including:

• Product being unavailable

• Incorrect product pricing or information

• Incorrect customer information

• Suspected fraudulent or unauthorized transactions

• Delivery restrictions

• Technical errors

• Unforeseen operational or logistical issues

If an order is cancelled after payment has been received, the eligible amount will be refunded to the customer.

7. Customer Information

Customers are responsible for providing accurate and complete information while placing an order.

This includes:

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• Payment information, where applicable

Padmashree Creations will not be responsible for failed or delayed deliveries resulting from incorrect or incomplete information provided by the customer.

8. Payment

We may provide different payment options, including prepaid online payments and Cash on Delivery, depending on availability.

Online payments are processed through secure third-party payment gateways.

Customers agree to provide accurate payment and billing information when placing an order.

9. Cash on Delivery

Cash on Delivery may be available for selected products, locations, and orders.

COD availability may depend on factors such as delivery location, order value, product availability, and customer order history.

We reserve the right to restrict or disable COD for certain orders or locations.

Customers placing COD orders agree to accept the order and make the applicable payment at the time of delivery.

10. Shipping and Delivery

Orders will be shipped to the address provided by the customer during checkout.

Delivery timelines may vary depending on the destination, courier partner, product availability, weather conditions, public holidays, operational delays, and other circumstances.

Any delivery timeline displayed on the website is an estimated timeline and is not guaranteed.

For detailed information, please refer to our Shipping Policy.

11. Returns, Exchanges and Refunds

Returns, exchanges, replacements, and refunds are subject to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Certain products may not be eligible for return or exchange depending on their nature and the applicable policy.

We reserve the right to reject a return or refund request if the product does not meet the applicable eligibility conditions.

12. Damaged, Incorrect or Missing Products

Customers are advised to inspect their order after delivery.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us at padmashreecreations@gmail.com within the applicable period mentioned in our Return & Refund Policy.

For certain claims, we may request photographs, videos, packaging images, or an unboxing video to verify the issue.

13. Product Care

Customers are responsible for following the care and washing instructions provided with the product.

Padmashree Creations will not be responsible for damage caused by improper washing, ironing, storage, alteration, handling, or use of the product contrary to the recommended care instructions.

14. Intellectual Property

All content available on the website, including but not limited to:

• Product images

• Photographs

• Videos

• Logos

• Brand names

• Product descriptions

• Graphics

• Website design

• Text and other creative materials

is owned by or licensed to Padmashree Creations and is protected under applicable intellectual property laws.

No website content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from Padmashree Creations.

15. Prohibited Use

You agree not to use our website:

• For any unlawful purpose.

• To commit fraud or facilitate fraudulent transactions.

• To attempt unauthorized access to our website or systems.

• To interfere with website security or functionality.

• To upload viruses, malware, or other harmful material.

• To copy or scrape website content without permission.

• To impersonate another person or provide false information.

We reserve the right to restrict or terminate access where necessary.

16. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, advertising platforms, and other service providers.

Your interaction with such third-party services may be subject to their own terms and policies.

Padmashree Creations is not responsible for the independent actions, policies, or service interruptions of third-party service providers.

17. Limitation of Liability

To the maximum extent permitted under applicable law, Padmashree Creations will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or purchase of our products.

We will also not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, technical failures, or other force majeure events.

18. Website Availability

We make reasonable efforts to keep our website operational and accessible.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

We reserve the right to temporarily suspend or modify the website for maintenance, technical, operational, or other legitimate purposes.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge and agree to the applicable terms of our Privacy Policy.

20. Changes to These Terms

Padmashree Creations reserves the right to modify or update these Terms & Conditions at any time.

Any changes will be published on this page with an updated "Last Updated" date.

Your continued use of the website after any changes are published constitutes your acceptance of the updated Terms & Conditions.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms & Conditions, the website, or purchases made through the website shall be subject to the jurisdiction of the competent courts in Bangalore, Karnataka, India, unless otherwise required by applicable law.

22. Contact Us

For any questions, concerns, complaints, or assistance regarding our products, orders, returns, refunds, or these Terms & Conditions, please contact us:

Padmashree Creations
Email: padmashreecreations@gmail.com
Phone: +91 87323 23674
Address: No. 16, 1st Main, Near Gudde Ganapathi Temple, Kamalanagar, Bangalore – 560079, Karnataka, India.

By using https://padmashreecreations.com/ or placing an order through our website, you acknowledge that you have read and agreed to these Terms & Conditions.